Support

We answer in English or Vietnamese.

Need help? Email support@kylanstudio.com and include your 6-character friend code (in the game's Friends tab) so we can find your account.

Delete your account

Email support@kylanstudio.com with the subject “Delete my account” and your friend code. Within 30 days we delete the account (name, portrait, coins, items, friend code, country, friends, friend requests and recently met players) and reply to confirm. Uninstalling the app deletes the data stored on your device.

Do I need the Internet to play offline?

No. Games against AI and pass-and-play run on your device. Online play, friends and the shop need the Internet. Offline games do not earn coins.

How do I play with friends?

Create a private room and share its 6-letter code, or invite friends from your friends list. A room holds 2–4 players. To share one phone, choose One phone.

What are coins for?

You earn coins from online games and the daily gift (after a short ad), and spend them on cosmetics: tokens, dice, portrait frames, stickers and board themes. Coins cannot be bought with real money or cashed out.

What if I lose connection mid-game?

Open the game again and the “Game in progress” card on Home takes you back to your table. While you are away, an AI plays for you after 20 seconds.

Turning notifications on or off

Open your phone's Settings, choose Billionaire Board, then switch Notifications on or off.